Shipping policy

At Cell fitness, we are committed to delivering your order quickly and efficiently. Please read our shipping policy to understand how we process and ship your items.

1. Processing Time

  • Orders are processed within 1-2 business days of purchase.
  • You will receive a confirmation email with tracking information once your order is shipped.

2. Shipping Provider

  • All orders are shipped via Royal Mail.
  • Delivery times may vary depending on the destination and selected shipping method.

3. Shipping Rates

  • Free Shipping: We offer free standard shipping on orders over £30.
  • For orders under £30, shipping costs will be calculated at checkout based on your location.

4. Estimated Delivery Times

  • UK Standard Shipping: 2-5 business days after dispatch.
  • Please note that delivery times may vary due to circumstances beyond our control (e.g., postal delays, public holidays).

5. Shipping Restrictions

  • We currently only ship within the United Kingdom.
  • If your address is outside our shipping zones, please contact us to discuss options.

6. Lost or Delayed Shipments

  • If your order has not arrived within the estimated delivery time, please contact us at alexander.wallace@hotmail.com
  • For lost packages, we will work with Royal Mail to resolve the issue as quickly as possible.

7. Incorrect Shipping Information

  • Please ensure your shipping details are accurate at checkout.
  • We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.

8. Contact Us

If you have any questions about your shipment, please reach out to us:

  • Email: alexander.wallace@hotmail.com
  • Phone: 07712433951

We appreciate your trust in Cell fitness and aim to make your shopping experience seamless. Thank you for choosing us for your health and wellness needs!